Returns & Exchanges
At Vinci Leather Shoes, we take pride in our craftsmanship and want you to be perfectly satisfied with your purchase. If your handcrafted shoes aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn shoes in their original packaging, ensuring all dust bags and tags are included to maintain the leather's pristine condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Inspection and Refund
Once our artisans inspect the returned items for quality, we will process your refund or ship your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing