Frequently Asked Questions
Everything you need to know about your luxury footwear experience.
What type of leather is used in Vinci shoes?
We exclusively use premium full-grain Italian leather and high-grade calfskin to ensure maximum durability, breathability, and a sophisticated finish that develops a unique patina over time.
How do I ensure I select the correct size?
Our shoes generally run true to size. We recommend referring to our detailed Size Guide located on each product page, which includes foot measurement instructions in both inches and centimeters.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn items in their original packaging. Please ensure the soles are not marked by trying them on a carpeted surface.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your Vinci leather shoes for a specific event.
Do you offer international shipping?
Yes, Vinci Leather Shoes ships globally. Delivery times and shipping costs vary by destination and will be calculated automatically during the checkout process.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using a cedar shoe tree to maintain shape, applying a high-quality leather conditioner monthly, and avoiding direct exposure to water or heat.